FREQUENTLY ASKED QUESTIONS?
Coming home to a stocked fridge, or need someone to grab your dry cleaning or other essentials? Our home concierge service works like a personal assistant you book by the hour, with a 2-hour minimum.
Yes. If a closet, garage, or room has gotten out of hand, our organizers will help you get it back in order. This service has a 3-hour minimum, and we’ll stay as long as it takes to put things right. Contact us to talk through what you need before booking.
Yes. Our Move In/Move Out Clean gets a home fully ready for its next chapter, top to bottom — including inside cabinets and appliances. It’s ideal for renters, homeowners, landlords, and realtors in Bradenton, Lakewood Ranch, and surrounding areas. See our full cleaning checklist for everything it covers.
If your home hasn’t had a professional Lakewood Ranch Clean cleaning within the last 30 days, we require a First Time Clean before switching to regular Standard Cleans. This gives our crew the time they need to get your home to our standard, and it’s priced as a flat-rate add-on shown at booking, not billed hourly. See our full cleaning checklist for everything it covers.
Our Standard Clean covers a full top-to-bottom refresh of your living areas, bedrooms, bathrooms, and kitchen — dusting, vacuuming, mopping, sinks, counters, mirrors, and more. See our full cleaning checklist for the complete room-by-room list.
Yes. We carefully screen cleaning professionals and require a detailed background check before final approval. Our goal is to provide dependable, high-quality cleaning with people you can feel comfortable having in your home.
If there is an issue during or after your cleaning, please let us know right away. We take customer care seriously and will work quickly to make it right.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If you’re not happy with your cleaning, please contact us within 24 hours. We’ll review the issue and, when appropriate, return to address any missed areas. Our goal is to provide a high-quality clean and a great experience every time.
Because cleaning is a completed service, refunds are handled on a case-by-case basis. If there is a concern, please contact us promptly so we can review the issue and work toward a fair resolution.
Cancellations made within 24 hours of your appointment may include a fee of up to 50% of the scheduled service. Same-day cancellations or lockouts may be charged up to 100%. Recurring clients need at least 48 hours notice to skip or reschedule a visit. Contact us as soon as you know your plans have changed.
No. We don’t require long-term contracts. You choose your cleaning frequency at booking and can change or cancel your recurring schedule any time.
Yes. We offer recurring house cleaning services with weekly, biweekly, and monthly scheduling options. Recurring cleanings help keep your home consistently clean and are a great fit for busy families and professionals.
You can read our full Terms and Conditions here.
We’re available Monday through Friday, 8am to 5pm, and Saturday, 8am to 3pm. We’re closed Sundays. You can book online anytime.
Crew size depends on the size of your home — larger homes may get more than one cleaner so the job gets done well and on time.
Our cleaners do their best to provide outstanding service every time, but for safety and quality reasons, a few things fall outside a standard booking. If you’re unsure about anything below, just call or message us.
Booking based on your home’s real bedroom, bathroom, and square footage count lets us schedule the right amount of time and the right crew for the job. If we arrive and the home is bigger than what was booked, it can mean an incomplete cleaning or a delay for our next client. If your home’s size has changed, contact us to update your booking.
Post-construction dust and debris take significantly more time and different techniques than a Standard Clean, so it doesn’t fit our regular online booking flow. If your home has recently been renovated, contact us for an in-person walkthrough and quote instead of booking online.
You can submit a password change request on the customer login page at #
If you need to update the service address for an upcoming cleaning, please contact us as soon as possible. We’ll confirm whether your new address is still within our service area and update your appointment if needed.
Booking is easy. Just use our online booking form to choose your bedroom and bathroom count, select any extras, and pick your preferred date and time. If you need help, contact Lakewood Ranch Clean and we’ll be happy to assist.
Our Standard Clean is priced and scheduled around your whole home’s size, since common areas like the kitchen and living spaces still need attention even if you’re skipping certain bedrooms. If you only want specific areas cleaned, we offer that as an hourly booking with a 3-hour minimum. Contact us to talk through what you need and we’ll get you booked correctly.
Most homes do great with biweekly cleaning — it keeps things consistently under control without feeling like overkill. Weekly works well for busy households, families with kids, pet owners, or anyone who wants their home reset every week. Monthly can work for smaller or lighter-use homes, just know monthly cleans usually take a little longer since more builds up between visits. If it’s been over 30 days since your last professional cleaning, we’ll start with a First Time Clean, then set you up on whichever recurring schedule fits your life.
No, you do not have to be home during your cleaning as long as we have a way to access the property. Many of our clients prefer to come home to a freshly cleaned space. If you have any entry instructions, you can share them with us before your appointment.
We proudly provide residential cleaning services in Bradenton, Lakewood Ranch, Palmetto, Parrish, Ellenton, Sarasota, and surrounding Manatee County areas. If you’re unsure whether we service your neighborhood, send us a message and we’ll let you know.
Our pricing is based on your home’s bedroom and bathroom count plus square footage, so you get an accurate price for your actual home. You’ll see your exact price instantly when booking online. We proudly offer transparent pricing for house cleaning in Bradenton, Lakewood Ranch, Sarasota, and nearby areas.
Yes. We bring our own professional cleaning supplies, products, and equipment so your home is fully taken care of. If you prefer that we use your products instead, just let us know before your appointment.
Yes. You can add extras during booking, such as inside the oven, inside the fridge, interior windows, baseboard detail, heavy pet hair removal, and more. If you need something specific, leave a note when booking or contact us directly.